PRIVACY
Privacy policy
This policy explains what information Morgan Hill Home Comfort collects, why, who it is shared with, and the choices you have. It is written to be read, not to be skimmed past.
Who we are
Morgan Hill Home Comfort is a homeowner resource for Morgan Hill, California, operated by Air Care Heating & Cooling, Inc. (CSLB #984584). We publish educational guides and, when a homeowner submits a request, Air Care Heating & Cooling, Inc. responds to that estimate or service request directly. Current license status and details can be verified with the Contractors State License Board.
Information you give us
When you submit a request through a form on this site, we collect the details you enter. That typically includes your name, email address, phone number, ZIP code, the type of project you are considering, your timeline, and any optional address or message you choose to add. You control what you put in these fields; only a few are required to process a request.
Information collected automatically
Like most websites, we record basic technical and usage information: pages viewed, referring page, approximate location derived from IP address, device and browser type, and the marketing parameters present in the URL you arrived on. We use privacy-conscious analytics tooling to understand which guides are useful and where readers get stuck. This information is used in aggregate and is not sold.
How we use it
- To respond to the estimate or service request you submitted.
- To respond to questions, corrections and privacy requests.
- To detect and prevent spam, abuse and fraudulent submissions.
- To understand site performance and improve our guides.
- To meet legal, tax and record-keeping obligations.
Who receives it
The company handling your request. Requests submitted through this site are received and handled by Air Care Heating & Cooling, Inc., which operates the site. We do not sell requests to lead brokers or distribute them to multiple contractors.
Service providers. We use vendors for site hosting, database storage, email delivery and analytics (Google Analytics and Microsoft Clarity, when enabled; form entries are masked from session recordings). They process information on our behalf and are not permitted to use it for their own marketing.
Legal requirements. We may disclose information where required by law or to protect our rights, users or the public.
We do not sell your personal information, and we do not share it for cross-context behavioural advertising.
Communications
Submitting a request means you agree to be contacted about it by Air Care Heating & Cooling, Inc., including by phone, text and email at the details you provided. You can ask to stop at any time — tell the caller directly, reply STOP to a text, use the unsubscribe link in an email, or email us. Standard message and data rates may apply.
Cookies and tracking
We use cookies and similar technologies for essential site function and for analytics. Most browsers let you block or delete cookies; essential functions may not work correctly if you do.
Retention
Submitted requests are retained for as long as needed to arrange your estimate, handle follow-up, resolve disputes and meet legal obligations, then deleted or de-identified. Analytics data is retained in aggregate form.
Security
Submissions are transmitted over encrypted connections and stored in access-controlled systems. No method of transmission or storage is perfectly secure, and we do not claim otherwise. Please do not send sensitive information such as financial account numbers or government identification through this site.
Your California rights
California residents may request access to the personal information we hold about them, request deletion or correction of it, request details about disclosures, and opt out of sharing for cross-context behavioural advertising. We do not discriminate against anyone for exercising these rights. To make a request, email service@morganhillhomecomfort.com. We may need to verify your identity before acting.
Children
This site is intended for adult homeowners and is not directed at children under 16. We do not knowingly collect information from children.
Changes and contact
We update this policy when our practices change. Questions go to service@morganhillhomecomfort.com or the contact page. See also our terms of use and disclaimer.